Health records
Health records contain information about your health and any care or treatment you've received.
Your health records may contain:
- test and scan results
- X-rays
- doctors notes
- letters to and from NHS staff
It’s important that your records are kept up to date. You should tell NHS staff when your personal information changes or if you are going to be out of the UK for a long time.
How health records are stored
Different parts of the NHS hold records. For example, your GP practice and any hospital you have been to may hold records about you.
NHS Scotland follows the retention schedule set out in the Scottish Government Records Management Health and Social Care Code of Practice as a guideline about how long it should keep health records, and when they can be destroyed.
You should contact your GP practice manager or hospital health records manager if you would like more information about how your records are stored.
Accessing your health records
You have a right to see or get a copy of your health records.
How to see your records
To see your records you will have to apply to the organisation that is responsible for them, for example:
- your GP practice manager
- your dental surgery manager
- the records manager at your hospital
You don't need to give a reason for wanting to see your health records.
When writing, you should say if you:
- want to just see your records or also have a copy
- want all or just part of your records
- would like to get your records in a format that meets your needs
You will also need to complete a SAR form, which is available from reception, and give proof of your identity.
Who can apply?
You can usually apply if you're able to understand what is involved in asking to see your records.
Someone else can apply to see your records if you:
- agree to this
- can’t make decisions for yourself and someone has been appointed to act on your behalf
Young people
Someone with responsibility for you can apply to see your records if any of the following apply:
- you're over 12 and you agree to this
- you don’t understand what's involved
If you're under 12, your parents or guardians must apply to see your records on your behalf.
How much does it cost to view or get copies of your records?
It is free to:
- view your records
- request the first copy
If you request additional copies, you will be told if an admin fee will apply.
How long will it take
You will usually receive your records within 28 days of making an application and paying the admin fee if applicable.